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Privacy Policy for Lankeleisi Canada

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Last Updated: March 20, 2025

At Lankeleisi Canada, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (lankeleisicanada.com), make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.

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1. Information We Collect

We collect information to provide you with the best possible shopping experience and to fulfill your orders. This includes:

  • Information You Provide: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping address, billing address, and payment details.

  • Automatically Collected Information: When you visit our site, we may collect details about your device (e.g., IP address, browser type, operating system), browsing behavior (e.g., pages visited, time spent), and cookies or similar technologies to improve your experience.

  • Optional Information: If you sign up for newsletters, participate in surveys, or engage with promotions, we may collect additional details you choose to share.

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2. How We Use Your Information

We use your information for the following purposes:

  • To process and ship your orders, including sending order confirmations and tracking updates.

  • To communicate with you about your purchases, account, or customer service inquiries.

  • To improve our website, products, and services based on how you use our site.

  • To send you marketing emails or promotions (you can opt out at any time).

  • To prevent fraud and ensure the security of our website and transactions.

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3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

  • Service Providers: Trusted partners who assist with payment processing, shipping, website hosting, or analytics (e.g., payment gateways, couriers). These providers are required to protect your data and use it only for the services they provide us.

  • Legal Requirements: If required by law or to protect our rights, we may disclose your information to authorities or third parties.

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4. Data Storage and Security

Your information is stored securely using industry-standard measures to protect it from unauthorized access, loss, or theft. While we strive to keep your data safe, no online system is 100% secure. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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5. Your Rights

Under Canadian law, including PIPEDA, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections if your information is inaccurate.

  • Withdraw consent for us to use your data (where applicable), such as unsubscribing from marketing emails. To exercise these rights, please contact us using the details below.

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6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

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7. Third-Party Links

Our website may contain links to external sites (e.g., social media or payment processors). We are not responsible for the privacy practices of these sites. Please review their policies if you visit them.

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8. International Data Transfers

While we aim to keep your data in Canada, some of our service providers may process it in other countries (e.g., the United States). In such cases, your information is subject to the laws of those jurisdictions, which may differ from Canadian laws.

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9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted here with the “Last Updated” date revised. We encourage you to review this page periodically.

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10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to us:

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